Enter —a German-engineered leader in drive systems for cargo bikes, e-scooters, and light electric vehicles (LEVs). Their proprietary Smart Diagnostic Software is the gold standard for interfacing with Neodrives controllers, batteries, and displays.

Once approved, download the Neodrives Diagnostic Suite Installer (usually version 2.4.x or higher).

Register for a "Service Partner" account. You will need to provide your business tax ID (VAT number) or proof of purchase of a Neodrives product.