For decision-makers, the key takeaway is straightforward: Technology alone will not solve coordination failures. The proves that the greatest gains lie in simplifying workflows, rebuilding trust in leadership, and designing systems that respect both human attention and cognitive limits. About the Author: This analysis was prepared by the JH143 Insight Team, a non-profit research collaborative dedicated to advancing organizational measurement science. For media inquiries or to participate in the next survey cycle, contact media@jh143-consortium.org .
| Metric | 2021 Score | 2023 Score | 2025 Score | Change (2021-2025) | |----------------------------|------------|------------|------------|--------------------| | Workflow Efficiency | 6.2 | 5.9 | 5.7 | -0.5 | | Resource Allocation | 4.8 | 4.5 | 4.2 | -0.6 | | Communication Adequacy | 6.5 | 5.8 | 5.3 | -1.2 | | Leadership Support | 7.0 | 6.4 | 5.9 | -1.1 | | Technological Readiness | 5.5 | 6.1 | 6.4 | +0.9 | jh143 survey report
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